Your Hero Membership Helps Keep You on Track
Hero’s membership service provides you with the tools and support you need to make sure the right medications are taken at the right time, every time.
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$29.99 per month
24/7 proactive support
$99.99 per month
Super Hero +
24/7 proactive support
$199.99 per month
Proactive Low Medication Monitoring
If we see that you have less than a week's worth of medication left in Hero we will reach out to you by phone and/or email to make sure you don't run out of your medication.
Enhanced Followup Support
Get 24/7 live coverage (email, phone, SMS, chat) to make sure your Hero is setup properly to dispense pills & receive notifications.
If your Hero goes offline for some reason, we’ll reach out immediately to get you back online.
Proactive Late or Missed Dose Monitoring
We will proactively reach out to you by both phone and email if we notice you start missing your pills.
Hero Helps: Pharmacist Access
Available Jan. 2020
Hero Helps: Proactive Regimen Optimization
Available Jan. 2020
Hero Helps: Dedicated Support
Available Jan. 2020
Hero Membership Plan Core Features
Hero Automatic Pill Dispenser
Your Hero pill dispenser stores up to 10 different medications that can be dispensed multiple times per day as needed.
Mobile App Functionality
Complete access to the mobile iOS and Android apps for managing your medication schedule, daily usage statistics, managing refills, notifications, alerts, reminders, Daily Journal and drug interaction monitoring.
Low on Pills Notifications
Hero can tell when you are running low on medications in the device and will send you a notification to make sure you don't run out.
Late, Skipped or Missed Dose & Device Notifications
You and your loved ones will get notified via the app if you miss a dose or if there is any tampering with the Hero device or if it gets disconnected.
Progress Statistics & Reporting
You and your loved ones will be able to see your progress and if you’ve missed any pills or if you've taken any extra.
Track how you are feeling as well as other health related data such as weight, blood pressure, blood sugar, daily activity, pain, stress and others as needed.
Unlimited Caregiver Accounts
Adding caregivers lets your loved ones access and monitor your progress as well as missed doses.
Drug Interaction Monitoring
We can proactively monitor your regimen of medications and notify you in the app if there’s an issue (we'll also do this when you add a new medication to make sure it doesn't conflict with your current regimen).
Hero Fill with Free Shipping (optional)
Once you’ve got your Hero setup you can get your medications delivered to your home for free with no change in your co-pays so you can save time and never run out of meds.
Everyday and Super Hero memberships come with a limited warranty covering any defects in material or workmanship under normal use during the warranty period. Hero will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
Get 24/7 support via phone, email or chat to make sure you’ve got Hero setup properly.
Hero holds up to 10 individual medications and can dispense them multiple times per day.
Get free shipping, free returns and a 30-day free trial when you try out Hero today. It’s a no-brainer and the easiest way to make sure your loved ones are managing their medication correctly.
Free 30-day trial
Designed in the USA
Membership starts at $29.99 per month with a $99.99 initiation fee and 12-month commitment. Your 30-dsay free trial begins when you activate your Hero or 5 days after it has been delivered, whichever comes first.
You will be billed the $99.99 initiation fee at purchase. Your monthly membership will begin the day you activate your Hero medication dispenser or 7 days after delivery of the device (whichever is sooner).
Your Everyday Hero membership comes with a limited warranty covering any defects in material or workmanship under normal use during your membership. Hero will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance. Hero will repair the product at no charge, using new or refurbished replacement parts.
Super Hero memberships include an extended warranty. This warranty covers any conditions, malfunctions or damage not resulting from defects in material or workmanship as well as conditions, malfunctions or damage by natural causes including but not limited to lightning, flood, or other natural disasters.
Your purchase is protected by a 30-day money-back guarantee starting when you receive your Hero. If you decide to return your Hero after your 30-day trial has finished you will be required to pay a $399 cancellation fee. After 12 months, you can cancel your membership and return Hero without any cancellation fees.
Yes, you can. You can find out about other insurance options here.
No. Hero Fill, our medication delivery service, is completely optional - if you become a member of Hero you are free to continue using your current pharmacy and simply use Hero as your smart medication manager.
Your Hero membership starts after you setup and activate your device for the first time. If you do not setup your Hero within a week after delivery your 30-day free trial will begin automatically and you will be billed once a month to the credit card you provided.
No, your Hero will stop working 5 days after the end of your current membership cycle. We will provide you with a free return shipping label so that you can send your Hero back to us. Don’t worry, you will still be able to get any remaining medication out of your Hero prior to returning it back to us.
No, your Hero membership includes unlimited caregivers who can also use the Hero app to monitor your adherence levels and receive notifications if there are any missed doses.
Yes, you will need a separate membership for each Hero that you own.
Hero is proudly designed in the USA and assembled in the USA and China.
Hero employees are trained to help with your regimen but are not medical professionals. If you or your loved one is experiencing a medical issue, please contact a doctor, pharmacist or other certified healthcare professional immediately.
Before using Hero to dispense medications that treat acute conditions (like pneumonia, infections, anxiety, or asthma attacks), life-threatening events (like irregular heart rhythm or the feeling your heart is running away fast, breathing problems, allergic reactions, onset of new symptoms) or are just highly sensitive or concerned, please check with your doctor.
If you are purchasing Hero for a loved one, please ensure they are capable of verifying that the pills being dispensed are the correct pills after every dose is dispensed. We do not recommend Hero for users suffering from severe memory loss, Alzheimer's or dementia or who cannot responsibly self-monitor their own medication dosing.