Hero Pill Dispenser Set Up FAQ

We have designed Hero so that people of all ages (even your parents!) can set up and operate it - all you have to do is plug Hero in and its screen will guide you through the rest. The device requires a WiFi connection and can be setup using a desktop computer, Android or iOS mobile device.

You can set up Hero on any flat surface, that is far away from humidity and moisture (no bathrooms!). Most users place their Hero in a place where they want to have easy access to their pills, like their kitchen counter.

Yes. First you'll setup WiFi using the directional arrows on the device. Once you're connected to WiFi, you'll be able to program your Hero via the Hero mobile (Android & iOS) or web app.

After getting Hero connected to Wifi, users can add and schedule their medications to Hero using the Hero app. Initial scheduling and loading of any medication has to be done in person, and confirmed on the Hero device. Once a medication is added through the Hero app, users can follow the on-screen instructions to load their pills into Hero. The machine will then offer you a cartridge to fill. Pour the medicine into the cartridge and replace it in the machine. Setup complete.

Medications can be added or edited at any time using the Hero app.

When programming the schedule for the cartridge in question, you select which days, which times, and how many pills to dispense at a given time.

The initial scheduling and loading of the device has to be done in person. The schedule can be changed remotely through the desktop or mobile application, but changes must be confirmed locally on the device.

Just click here to download a PDF version of the user's manual.