Hero is an end-to-end medication management service, not just a dispenser. The monthly subscription fee covers everything — the smart dispenser, the app, 24/7 support, and your limited lifetime warranty. It's what allows us to keep the service updated, supported, and working reliably every single day.
Comparable devices available to purchase outright start at $1,999 — and come with only a limited 1-year warranty, no app, and no ongoing support. At $29.99/mo with a prepaid plan, Hero works out to less than a dollar a day, with everything included and your device replaced free of charge if it ever stops working.