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Hero’s membership service provides you with the tools and support you need to make sure the right medications are taken at the right time, every time.

Basic Hero’s membership is free for your first year, then $9.99 a month. With the Hero Basic membership you get unlimited access to:

• Mobile App Functionality - complete access to the mobile iOS and Android apps for daily usage, managing refills, notifications, alerts, reminder, monitoring and access to member experience
• Late, Skipped or Missed Dose & Device Notifications - you and your loved ones will get notified via the app if you miss a dose or if there is any tampering with the Hero device or if it gets disconnected
• Progress Statistics & Reporting - you and your loved ones will be able to see your progress and if you’ve missed any pills.
• Daily Journal - track how you are feeling as well as other health related data such as weight, blood pressure, blood sugar, daily activity and others as needed.
• Caregiver Accounts - adding caregivers lets your loved ones access and monitor your progress
• Basic Support - get 24/7 support via email or chat to make sure you’ve got Hero setup properly

If your subscription lapses, you will be able to dispense from your device as well as add and edit medications through a limited web portal, however, you will no longer have access to support or the Hero app or any of its features, including Hero Fill, caregiver accounts, notifications, drug information and adherence data.

Hero comes with 10 medication cartridges. You can also use the Hero app to track the schedules for an unlimited number of additional medications stored outside of Hero. 

You will need a smartphone running Android (5.0 or later) or iOS (10.0 or later). If you don’t have a smart phone, you can still get notifications via text message or a direct phone call, and still have full access to your Hero account on herohealth.com. 

Hero can dispense whole pills of any shape, size, or texture. Hero cannot, however, dispense half pills, injectables, liquids, or soft gummies, like chewy children’s vitamins. You can still store these types of medications outside of Hero, and use the Hero app to track your schedules, with the full support of Hero’s notifications and reminders. 

 Yes, you’ll need a WiFi connection to set up and maintain your Hero.