For a low membership fee you get access to the Hero automatic pill dispenser, Hero's integrated app, and 24/7 support.
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Hero will notify you when it’s pill time as often as needed.
Manage both scheduled doses and medications taken as needed.
A clearly audible sound and blinking light does the trick.
The Hero membership model allows us to offer the full Hero experience to as many users as possible at an affordable price.
Hero membership includes access to the Hero device, the Hero app, and 24/7 support.
Similar devices that are on a membership model are significantly more expensive ($50-$60 per month) and provide fewer features. Other devices available for purchase include a very expensive initial investment ($979-$1,299). None of these devices include an app that allows users to interface with the Hero either as the primary user or remotely as a caregiver. Pricing and feature sets for the products displayed below are as reported by the respective manufacturers as of 03/01/20.
 | Medacube | MedMinder | PillPack | |
|---|---|---|---|---|
Pill Dispenser |  | | |  |
App (iPhone & Android) | | | | |
Visual & Audible Notifications | |  | | |
Caregiver Notifications | | | | |
Automatic Adherence Tracking | | | | |
Lifetime Warranty | | | | |
24/7 Human Support | | | | |
Price | $99 + $29.99/mo | $1,199-$1,499 | $49.99/mo | Variable |
Included Partial Support No SupportPricing and feature sets for the products displayed below are as reported by the respective manufacturers as of 10/01/20.
9 in x 9 in x 15 in
(22.9 cm x 22.9 cm x 38.1 cm)
10 pounds
1 device per person. Each device requires its own/a unique Hero App account.
Hero supports any pill size or shape. In order to avoid contamination, Hero does not work with half pills, gummies, powdery, sticky or dissolvable pills.
Internet access, Wi-Fi, Computer or Mobile phone (iOS or Android)
Your order comes with 1 Hero, 1 AC power adapter, 1 emergency key, 1 dispensing cup, 1 travel lock (inside), and 10 pill cartridges (inside)
Free shipping, free returns and a 30-day free trial
Made for caregivers and independent users
HIPAA-compliant security for all your data
Hero Pill Dispenser
Hero Mobile App
24/7 Support
Protect your medication
Keep your meds with an optional passcode to protect your medication from others.
Low on Pills Notifications
Hero can tell when you are running low on medications.
Store As-Needed Medication with Dispense Limits
Store your as-needed medication for when you need it. For safety, you can restrict the number of medications allowed per day.
Dispense Future Dosage and Receive Reminders
Pre-dispense medication for when you are on the go and you'll still get notified via the Hero mobile app.
Free Software Updates
We continue to develop and release new features and improvements based on user feedback.
Late, Skipped or Missed Dose Notifications
Users and caregivers can both receive a notification when a dose gets missed.
Daily & Historic Adherence Tracking
See your progress, including missed or extra pills.
Detailed Medication Information
Learn about the medication you or your loved one takes including side effects, contraindications and drug interactions.
Drug Interaction Monitoring (Beta)
We can proactively monitor your regimen of medications and notify you in the app if there’s an issue.
Free Software Updates
We continue to develop and release new features and improvements based on user feedback.
Our dedicated agents are available 24 hours a day, 7 days a week, to assist your or your loved ones with any help they may need using either the Hero device or the app. You can reach us by email, phone or chat.
pills dispensed
to Hero users
'running low on pills'
notifications sent
different pills and vitamins
dispensed daily
Hero holds up to 10 different kinds of medication and can dispense them multiple times per day.
| Morning | Afternoon | Evening | |
| Medication 1 | 1 | ||
| Medication 2 | 2 | ||
| Medication 3 | 1 | 1 | |
| Medication 4 | 1 | ||
| Medication 5 | 1 | ||
| Medicaiton 6 | 1 | 1 | |
| Medication 7 | 1 | ||
| Vitamin 1 | 1 | ||
| Vitamin 2 | 1 | ||
 |  | |
Know when loved ones took their pills
Get alerted if they are late for a dose, miss a dose or take too much
Track adherence overall or by medication, within any time period
Don’t let friends and family stress over medication management another day — send them Hero’s way! They get $50 off the purchase of a Hero. You get a $50 Amazon gift card.*
Hero’s membership service provides you with the tools and support you need to help ensure the right medications are taken at the right time, every time.
With the Everyday Hero membership you get unlimited access to:
To see more details about the Hero Everyday membership as well as other membership options please visit our Memberships page.
The Hero service includes the Hero device, the Hero app, and 24/7 support.
The Hero device is an incredibly complicated piece of hardware that needs to work every time to ensure the health of our users (as well as comply with both FDA and HIPAA regulations). Similar devices that are on a membership model like Philips ($60 a month) and MedMinder ($50 a month) are significantly more expensive and provide fewer features. Other options that are available to buy outright, like Livi ($979) and Medacube ($1299) are very expensive to purchase. None of these devices include an app that allows users to interface with the Hero either as the primary user or remotely as a caregiver.
The membership model allows us to offer Hero to as many users as possible at an affordable price while also receiving constant updates to both the app and the firmware that controls the Hero device. Your membership also includes our limited warranty for the duration of your Hero membership.
In addition, members have access to our live support 24/7 if they have any questions or need help.
Multiple caregivers can be connected to the same Hero device but Hero is designed to dispense pills to a single user. If multiple people in your household need to use Hero, they will need to buy a device for each individual user.
Unfortunately, Hero is not currently contracted to be reimbursed through your health insurance. We recommend reaching out to your health insurance provider to see if reimbursement options are available, as policies vary from plan to plan. You can also get more information about getting reimbursed here.
Hero can dispense whole pills of any shape, size, or texture. Hero cannot, however, dispense half pills, injectables, liquids, or soft gummies, like chewy children’s vitamins. You can still store these types of medications outside of Hero, and use the Hero app to track your schedules, with the full support of Hero’s notifications and reminders.
Unfortunately, Hero devices currently hold a maximum of 10 pills. You can buy 2 devices in order to dispense more than 10 different pills daily.
The Hero membership costs $29.99 a month, with an additional $99.99 initiation fee. Your membership includes the Hero automatic pill dispenser, the Hero mobile app (Android & iPhone), and 24/7 phone, email and online chat support.
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