How Hero Dispenser Works – Smart Medication Management
Hero Smart Dispenser
Hero’s smart dispenser alerts you when it's pill time with a sound and blinking light. One-button press sorts and dispenses your dose.
- Holds up to 90-day supply of 10 meds
- Supports any pill size or shape
- Fits all standard kitchen counters
Risk-free 90-day trial
Free Shipping & Returns
Free Software Updates
24/7 Live Support
A medication management app
Add your medication list into the app to receive pill-time reminders, missed-dose alerts, and track what you took and when.
- Remote caregiver monitoring for safety and medication schedule management
- HIPAA-compliant security
24/7 live support
We’re here to help, 24/7.
- Our support team will take the time needed to ensure your Hero experience is optimized for you. This includes help setting up the smart pill dispenser to answering any questions you may have about Hero’s medication management features.
Setup is simple
1. Pick a countertop
No more messy pill bottles! The smart dispenser is about the size of a coffee maker and fits on any kitchen counter.
2. Connect to Wi-Fi
Setting up Wi-Fi on the smart dispenser connects it with the app so we can dispense your meds according to your schedule.
3. Download the app
Simply add your medication schedule into the app and pour your meds into the easy-to-load containers.
4. Press one button to dispense
Once set up, the dispenser lights up and makes a sound when it’s pill time. One-button press sorts and dispenses your dose.
Member stories
Our safety pledge
We are committed to keeping you and your loved ones safe. For even more peace of mind, caregivers can enable extra safety settings on the smart pill dispenser and app.
- Add passcode protection
- Set maximum dispense limits
- Get low-pill alerts
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FAQs
No. The Hero smart dispenser is an incredibly complicated piece of hardware that needs to work every time to ensure the health of Hero users (as well as comply with both FDA and HIPAA regulations). We've created the first end-to-end medication management service that includes the dispenser and medication management app. Similar devices with subscription models like Philips ($60 a month) and MedMinder ($50 a month) are significantly more expensive and provide fewer features. Other options available to buy outright, like Livi ($979) and Medacube ($1299), are also costly to purchase and do not include a mobile app that allows users to interface with the Hero as the primary user or remotely as a caregiver. The subscription model allows us to offer Hero to as many users as possible at an affordable monthly price. Your subscription also includes Hero unlimited warranty and access to 24/7 live support for the duration of your Hero subscription term! Read more...
If you cancel, your Hero smart dispenser will stop working. Don’t worry; you will still be able to get any remaining medication out of your Hero prior to returning it to us! Plus, we will provide you with a free return shipping label. Read more...
Every Hero smart dispenser has a Safety Key that you can use to manually open the device and access your pills. We recommend adding an Uninterruptible Power Supply for continuous use. Read more...
Your subscription purchase is protected by a 90-day money-back guarantee starting when you activate your Hero smart dispenser or within a week after delivery (the earlier of the two). If you decide to cancel your subscription after the 90-day trial and before your commitment term is complete, monthly plans will be charged the remaining balance of the 12 month commitment. Annual and 24-month plans will not be refunded. We will send you a reminder 14 days before your commitment term expires and your plan is auto-renewed. If you choose to cancel your subscription at that point, there will be no cancelation fees, and you will need to return the Hero smart dispenser. For more details, see: https://herohealth.com/returns
The subscription model with commitment term allows us to offer Hero to as many users as possible at an affordable price while also making constant updates to both the app and the firmware that control the Hero smart dispenser. Your subscription also includes a lifetime warranty for the duration of your Hero subscription term.
For details on return policy see: https://herohealth.com/returns