Insurance & caregiver reimbursement


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Are you interested in Hero but want to see whether you qualify for payment assistance or insurance reimbursement? There’s a chance you do! Read on to see whether you can take your Hero home for less.

1. You may be eligible to get Hero through Medicare!

A Hero subscription may now be covered by Medicare as part of Remote Therapeutic Monitoring (RTM) services (coinsurance and copays may still apply).

To learn more about Medicare RTM services or check if you're eligible, please click here.

Private insurance may or may not cover RTM services. Check with your health plan to learn more.

2. HSA/FSA eligibility

Yes -- you can use your HSA/FSA dollars to help pay for Hero. Simply use your HSA or FSA approved credit card at checkout!

3. Medicaid

Failure to adhere to a medication schedule can result in high healthcare costs for Medicaid. Because of this, it is open to covering the cost of products and services that enhance adherence, or enable a patient living in a nursing home to live independently. To find out whether Medicaid will cover some or all of the cost of Hero in your state, check out the resources below.

4. Non-Medicaid state assistance

There are some state non-Medicaid programs that may be able to provide some assistance in covering the cost of Hero through their consumer direction of care services. Check out the resources below.

5. Options for veterans

There are a couple of ways veterans can apply for assistance or reimbursement in purchasing a Hero device to assist with their medication management. Firstly, beneficiaries of the Veterans Directed Home and Community Based Services can choose to allocate their financial assistance towards the cost of Hero. Find out more here. Secondly, there is the option to get unreimbursed medical expenses deducted from income through veteran pension programs such as the Aid & Attendance and Housebound benefits. Find out more here.

6. Tax deductibility

Some people choose to utilize the Medical Expense Credit tax deduction when buying Hero. If you wish to do that, talk to your accountant about deducting the cost of “Diagnostic Devices”. Diagnostic Devices are defined as including any “device used for treating an illness”. Medication management devices are used to ensure adherence to medications that treat illness, so Hero may fall into this category.

Complex med schedule? We solved it.

Hero’s smart dispenser reminds you to take your meds and dispenses the right dose, at the right time.

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Resource Links

Medicaid Resources

Alabama Elderly and Disability Waiver

Alaska Personal Care Services Program

Arizona Self Directed Attendant Care

Arkansas Independent Choices Program

California In-Home Supportive Services

Colorado Consumer Directed Attendant Support Services

Connecticut Personal Care Assistance

Delaware Diamond State Health Plan Plus

District of Columbia Services My Way

Florida Statewide Managed Long Term Care

Georgia Community Care Services Program Waiver (limited)

Hawaii QUEST Expanded Access (QExA)

Idaho Aged and Disabilities Waiver

Illinois Home Services Program

Indiana Aged and Disabled Waiver

Iowa Elderly Waiver

Iowa Health and Disability Waiver

Kansas Self Directed Services

Kentucky HCB Waiver for Aged and Disabled

Louisiana Community Choices Waiver

Maine’s Older Adults and Adults with Disabilities Waiver

MaineCare Consumer Directed Attendant Services

Maryland Community First Choice Program

Massachusetts Personal Care Attendant Program

Michigan Choice Waiver Program

Minnesota Home and Community Based Services

Minnesota Personal Care Assistance Program

Mississippi Independent Living Waiver

Missouri Consumer Directed State Plan

Missouri Independent Living Waiver

Montana HCBS Waiver

Montana Self-Directed Personal Assistance Services

Nebraska Aged and Disabled Waiver

Nevada HCBS Waiver

Nevada Personal Care Services

New Hampshire Personal Care Attendant Services

New Jersey Personal Preference Program

New Mexico Centennial Care Community Benefit

New York Consumer Directed Personal Assistance

North Carolina CAP-DA Waiver

North Dakota State Plan Personal Care Services

Ohio PASSPORT Waiver

Ohio MyCare Plan

Oklahoma Personal Care Program

Oregon Independent Choices Program

Pennsylvania Services My Way

Rhode Island Global Consumer Choice Compact Waiver

South Carolina Choice and Attendant Care

South Dakota HCBS Waiver Program

Tennessee CHOICES in Long-Term Care

Texas Consumer Directed Services

Utah State Plan Personal Care Services

Vermont Attendant Services Program

Vermont Choices For Care (CFC)

Virginia CCC+ Waiver

Washington COPES

Washington Medicaid Personal Care (MPC) Program

West Virginia Aged and Disabled Waiver

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The contents of the above article are for informational and educational purposes only. The article is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified clinician with any questions you may have regarding a medical condition or its treatment and do not disregard professional medical advice or delay seeking it because of information published by us. Hero is indicated for medication dispensing for general use and not for patients with any specific disease or condition. Any reference to specific conditions are for informational purposes only and are not indications for use of the device.