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There are a lot of responsibilities that come with being a caregiver, especially when the person you are caring for requires medication various times throughout the day. Remembering precise doses and pill regimes can be tough, and mistakes in dosing can lead to accidental ADRs (adverse drug reactions), or worse. In fact, errors in medication management can lead to up to 25% of annual U.S. hospitalizations.

A Day in the Life -- Caregiver Series

It’s 5.45am and Louise Bell’s* day has begun. In reality, it began around 4am when she was awoken by a piercing alarm warning her that her daughter Tegan’s sugars were dropping to a dangerous level. That wasn’t the first time Louise was up that night. Tegan typically gets up and roams the house around midnight, and will often have at least one screaming fit between dusk and dawn. It's exhausting and it requires being "always-on," but for parents of children with special needs, this is a part of every-day life.

Most of us reach the tipping point at some time in our lives: the moment when we go from being looked after by our parents to realizing the tables have turned and it’s our time to take care of them.

Welcome to Hero, the first end-to-end solution for every step of your family’s medication management journey.

Medication management. That might not be something you think about in your day-to-day life. I know I didn’t, until about five years ago. Things were going well for me: I was growing Brainchild - my personal holding company. I had seeded some great companies like Warby Parker, Sweetgreen and ClassPass, and I was enjoying my early thirties in New York City. Then my mom got sick—Code Red sick—and things changed pretty dramatically.