Personal stories

From viral TikTok stars to members of the chronic illness community, get to know our ambassadors and what they most enjoy about Hero.

The cheapest option for managing medication is the common pillbox, but for many people it's far from the best when your goal is to stay 100% adherent with your medication adherence.

Welcome to Hero, the first end-to-end solution for every step of your family’s medication management journey.

Medication management. That might not be something you think about in your day-to-day life. I know I didn’t, until about five years ago. Things were going well for me: I was growing Brainchild - my personal holding company. I had seeded some great companies like Warby Parker, Sweetgreen and ClassPass, and I was enjoying my early thirties in New York City. Then my mom got sick—Code Red sick—and things changed pretty dramatically.

When we created Hero, it was to make people’s lives easier. To help simplify their days. And to give people peace-of-mind. When we hear from customers just how much our intelligent countertop pill dispenser is doing exactly that for them, it makes our work worthwhile.

Recently, we heard from a customer who suffers from a neurological disorder which leaves her dependent on multiple medications. Before Hero, her day would begin with the counting and sorting of her pills. She referred to this process as, “More than a nuisance. It’s a continual reminder of my dependence on pharmaceuticals...It’s not a nice thing to wake up to every day.” That’s when she discovered Hero: A “total game changer” for her.

In fact, she was so overwhelmed by the impact Hero is going to have on her life both practically and emotionally, that she made her own (totally unsolicited!) video of her unboxing and setting up experience.

Have you had a great experience with your Hero? Has it changed the life of someone you know or care for? We’d love to hear from you too!